Product Description:

In Australia carriers and some CSP’s provide Inbound numbers. Inbound numbers provided by ADOP Communications come in the form of:

  • 13 XX XX – 13 Number, 6 Digits

  • 1300 XXX XXX – 13 Number 10 Digits, and;

  • 1800 XXX XXX – 1800 Number, 10 Digits

The format of the inbound number is called a non-geographic number, in contrast to telephone numbers associated with households which are geographic. It is possible to determine an approximate location of the caller from the area code (e.g. Sydney or Melbourne). However inbound numbers in contrast could be physically located anywhere in the country.

When an inbound number is dialed, the step is determining where the actual physical destination is. This is achieved using the intelligent network capabilities embedded into the network.

In the simplest case, the inbound number is translated into a regular geographic number based on the answer point and routing set up on the inbound number. This number is then routed by the telephone exchange in the normal way.

More complicated cases may apply special routing rules. This is known as complex routing and can be mainly used by business customers or services that are in place to handle a large volume of calls from a wide area.

Key Benefits:

  • You can keep the same business phone number for the life of your business. 1300 numbers are virtual numbers. If you relocate, we simply reconfigure your 1300 number to route to your new phone and fax numbers. Your customers can always contact you using the same 1300 phone and 1300 fax numbers.

  • You’ll save money in future because you won’t need to reprint your marketing materials.

  • A 1300 Number is a vital marketing tool for your business.

  • Increases the geographical reach of your businesses at minimal cost.

  • A 1300 number shows potential customers that you’re not just a small, local business.

  • Gives you greater exposure to a wider market (local &/or national).

  • 1300 numbers allow your customers to call your business from anywhere in Australia for the small cost of a local call.

  • Your 1300 number can be answered at any fixed or mobile phone in Australia or overseas.

  • They give your business a professional image.

  • 1300 numbers increase your marketing response. Customers are more likely to call a 1300 number rather than a mobile or local landline.

  • Gives you an edge over your competitors who don’t have a 1300 number.

  • 1300 numbers are an ideal way of tracking the marketing response from your advertising, web site and other marketing.

  • Your 1300 number is independent of your physical location.